Please read the return and refund policy before you proceed to the website.
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a refund.
To be eligible for a return, if any of the below condition met
if the item is unused and in the same condition that you received it. It must also be in the original packaging.
if you received a physically damaged product in the courier and you have a good quality video shoot in one go in a mobile of the unboxing of the delivered item that show any damage in the good delivered.
Below Items / Goods / Product are not eligible for return and refund
Any item that is perishable are exempt from being returned. Perishable goods cant be retuned.
Downloadable software, Antiviruses, Any Software with key or keys are not liable for return and refund.
Books, CD, DVD, VHS tape. Video games etc are not returnable.
To complete your return, we require
A receipt or proof of purchase or an GST invoice that you will receive with your purchased items.
A good quality video shoot in one go in a mobile of the unboxing of the delivered item that logically proofs your claim.
Return Procedure
Please do not send back the product unless we send you an approval for the return request on your mail with the return address (whom to return) .
After receiving your return & refund request and verification of details and claims, we will send you a notification in your e-mail address regarding your approval or rejection of your return and refund request.
If your request is approved we will sent you an "return request approved" letter along with a address of return where you can return the product.
In returning the product, a strong and proper packaging of the product is very important so that you can claim your return.
Now send back the product with proper packaging to the address mentioned in the "return request approved" letter.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 24 hours of approval.
Conditions
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you had not paid the return shipping charges, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your returned product to reach us may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
