Faq

Frequently asked questions, last revision : 30th August 2024

We ship ordered products normally through india post. Any one can track the order status with the link https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx using the consignment number sent to customer through SMS, Whatsapp and email. Apart from that consignment number can be found from the order list of customer www.itcareonline.com account with the link https://www.itcareonline.com/my-account/orders/. We also use other domestic courier in some cases.

We ship the ordered products same working day we receive the order from the customer. We provide the consignment number, order tracking link and the courier details for the ordered to the customer same day through SMS, WhatsApp and email. Generally it takes 3 to 4 days for the customer to receive the consignment or the ordered products. In some cases for remote areas of india it may takes one week to 10 days to deliver the order.

Customer can track the order with the track your order link as provided below.

https://www.itcareonline.com/track-your-order/

No you don’t need an account to place an order. However we strongly recommend to create an account on https://www.itcareonline.com/my-account/ so that you can see all your order arranged in one place, can return, claim refund and track your order smoothly in one place.

However if you had placed an order without an account on https://www.itcareonline.com you can create an account later on and call us on 8763012345 along with whatsapp your order number and email id so that we can merge that order in your account.

To place an order you go to shop page find your product/s one by one and click on add to cart button on each product. Then go to cart page  and review your product/s and quantity. Then proceed to checkout where you can fill your billing and shipping details and click on place order to see the payment gateway to pay for the product and confirm your order.

You can mail us at [email protected] and whatsapp at 8763012345 for any enquiry related to the website.

By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website. 

Tems and condition can be read on this link. https://www.itcareonline.com/terms-and-conditions/

For More Explaination Call us at 08763012345

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